Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and book our rental property.

1. Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address, phone number, and home address

• Booking information, including stay dates and guest details

• Payment details (processed securely via third-party providers)

• Website usage data, including IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

• Process and manage bookings

• Communicate with you بشأن your reservation or enquiries

• Provide customer support

• Improve our website and services

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g. payment processors, booking platforms)

• Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection laws, including the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [your email address]
Address: [your business address]

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Website usage data, including IP address, browser type, and pages visited
2. How We Use Your Information

We use your information to:

Process and manage bookings
Communicate with you بشأن your reservation or enquiries
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations
3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Trusted third-party service providers (e.g. payment processors, booking platforms)
Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection laws, including the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [your email address]
Address: [your business address]

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date